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Boosey & Hawkes speeds up application tempo

music publisher improves application delivery performance and reduces costs with Citrix WANScaler

January 29, 2008

CHALFONT, January 29, 2008 – Boosey & Hawkes, the specialist classical music publisher, has selected Citrix WANScaler, a WAN optimisation tool, to accelerate application delivery to the company’s 75 remote workers in both of its branch offices. WANScaler, which is being implemented by Frontier Technology, will speed up network traffic so that users from New York and Berlin get the same experience of the company’s core applications as at the London headquarters. The increased productivity enabled by the technology is also set to reduce the company’s operational costs.

Boosey & Hawkes was already using a Citrix Presentation Server-based infrastructure to deliver applications to remote offices. However, network latency and fluctuating bandwidth levels between offices were causing dips in performance during Presentation Server sessions. “The key aim was to prevent the loss of user productivity as a result of poor application performance,” said Paul Vernon at Boosey & Hawkes.

Citrix WANscaler technology was selected to replace Boosey’s existing WAN acceleration equipment because it mitigates the effects of link latency. It also integrates seamlessly with Citrix Presentation Server, allowing for granular optimisation of the Citrix ICA protocol, and it provides extensive compression and acceleration technologies to increase the throughput of file transfer traffic.

Paul commented: “The introduction of WANscaler has all but eliminated our previous performance issues between offices. It enables users in remote offices to use applications based in London at near LAN-like speeds.”

“Already, user productivity has risen and support desk calls have fallen, allowing our IT team to focus on new projects,” Paul continued. “In addition, using WANScaler will enable us to press on with our goal of centralising applications, ensuring reliable and timely application delivery, and reduction of operational costs.”

“We have an excellent relationship with Boosey & Hawkes, providing consultancy, advice and ongoing support in installing the Citrix product family,” said Rafael Khokhar, Technical Director at Frontier Technology. “Following an extensive proof of concept exercise, the performance issues were successfully eradicated and as a result, productivity is improving and helpdesk calls have already decreased.”

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“The key aim was to prevent the loss of user productivity as a result of poor application performance,” said Paul Vernon at Boosey & Hawkes.

“The introduction of WANscaler has all but eliminated our previous performance issues between offices. It enables users in remote offices to use applications based in London at near LAN-like speeds.”

“Already, user productivity has risen and support desk calls have fallen, allowing our IT team to focus on new projects,” Paul continued. “In addition, using WANScaler will enable us to press on with our goal of centralising applications, ensuring reliable and timely application delivery, and reduction of operational costs.”

About the company

About Boosey & Hawkes
Boosey & Hawkes is the largest specialist classical music publishing company in the world. It owns an unrivalled catalogue of music copyrights including the works of such distinguished 20th century composers as Bartók , Bernstein , Britten , Copland , Prokofieff , Rachmaninoff , Strauss and Stravinsky . Boosey & Hawkes is a global publisher, with offices in New York, London, and Berlin and a network of agents in every major country.

About Frontier Technology
Frontier Technology is a leading UK IT consultancy - a premier solutions provider of business systems and consultancy services. It focuses on services and solutions in access, infrastructure and availability - delivering true competitive advantage and allowing business to work smarter. Frontier has earned the coveted position of trusted advisor amongst its clients within the legal, financial and insurance sectors and continues to expand this position into the wider market.

About Citrix
Citrix Systems, Inc. (Nasdaq:CTXS) is the global leader and the most trusted name in application delivery infrastructure. More than 200,000 organisations worldwide rely on Citrix to deliver any application to users anywhere with the best performance, highest security and lowest cost. Citrix customers include 100% of the Fortune 100 companies and 99% of the Fortune Global 500, as well as hundreds of thousands of small businesses and prosumers. Citrix has approximately 6,200 channel and alliance partners in more than 100 countries. Annual revenue in 2006 was $1.1 billion.

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For further information, please contact Gemma Rowlan or Suzy Ferguson at LEWIS, the PR agency:
Tel: +44 (0) 20 7802 2626 Fax: +44 (0) 20 7802 2627
Email: gemmar / suzyf@lewispr.com Web: http://www.lewispr.com

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