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Experian secures new HBOS contract

Leading bank extends partnership with Experian

January 08, 2008

HBOS, the UK's largest mortgage and savings provider, has announced a renewal of its contract with Experian®, the global information services company as a leading supplier of its credit reference and analytics services. The move, involving a substantial investment over the next five years, will provide the HBOS Group operations in the UK and Ireland with access to Experian's data and value added services.

As part of the contract, HBOS will roll out a package of Experian products and services to better manage customer acquisition and associated risk, identify and prevent fraud, and help the bank to more accurately match its excellent product range to customer need.

“This deal is a consolidation of our agreement and is a symbol of the success of our long-running partnership,” said Nick Robinson, Head of Retail Risk at HBOS. “We chose a selection of tools from Experian on the basis of their data breadth and quality combined with an impressive record of product innovation.”

“We are delighted to have the opportunity to continue our relationship with HBOS,” said Steve Kilmister, Managing Director of Experian’s Consumer Business. “Working closely with HBOS enables us to use our analytical capabilities and powerful information resources to help improve HBOS’ risk decisioning and its ability to bring new products to market faster than ever before.”

Executive quote

“We are delighted to have the opportunity to continue our relationship with HBOS,” said Steve Kilmister, Managing Director of Experian’s Consumer Business. “Working closely with HBOS enables us to use our analytical capabilities and powerful information resources to help improve HBOS’ risk decisioning and its ability to bring new products to market faster than ever before.”

Customer quote

“This deal is a consolidation of our agreement and is a symbol of the success of our long-running partnership,” said Nick Robinson, Head of Retail Risk at HBOS. “We chose a selection of tools from Experian on the basis of their data breadth and quality combined with an impressive record of product innovation.”

About the company

Experian is a global leader in providing information, analytical and marketing services to organisations and consumers to help manage the risk and reward of commercial and financial decisions.

Combining its unique information tools and deep understanding of individuals, markets and economies, Experian partners with organisations around the world to establish and strengthen customer relationships and provide their businesses with competitive advantage.

For consumers, Experian delivers critical information that enables them to make financial and purchasing decisions with greater control and confidence.

Clients include organisations from financial services, retail and catalogue, telecommunications, utilities, media, insurance, automotive, leisure, e-commerce, manufacturing, property and government sectors.

Experian Group Limited is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index. It has corporate headquarters in Dublin, Ireland, and operational headquarters in Costa Mesa, California and Nottingham, UK. Experian employs around 15,500 people in 36 countries worldwide, supporting clients in more than 65 countries. Annual sales are in excess of $3.8 billion (£1.9 billion/€2.8 billion).

For more information, visit the Group's website on www.experiangroup.com

Contact details

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Anna Moseley or Rachel Hodgson at LEWIS
Tel: +44 (0) 20 7802 2626 Fax: +44 (0) 20 7802 2627
Email: annam/rachelh@lewispr.com
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