Main News Desk

Kroll Ontrack launches data safety net for home users

~ increase in data recovery requests prompts home user service ~

October 23, 2008

Microsoft® Office files and digital photos are the most requested recoveries from home computer users, according to Kroll Ontrack.

The company, which provides Ontrack® Data Recovery services, has seen a significant increase in recovery requests from individuals over the past twelve months. The increase in music, video and photo digitisation has led to a rise in the personal and financial value of files stored on all forms of electronic devices.

To address this trend, Kroll Ontrack has launched a new dedicated home user recovery service for data recoveries on desktops, laptops, and single storage media or drives up to 500GB. By developing a bespoke service to meet the unique needs of home users, individuals now have access to expert recovery services from the world leader at a flat rate.

With many digital storage options available, individuals trust their data and digital media without understanding how easily the data can become corrupted or inaccessible.

Kroll Ontrack’s home user recovery service provides individuals with a data safety net. Specifically, the home user recovery service includes:

• World-leading proprietary software tools to recover and repair every file type.

• Maximum 28 day turnaround recovery time.

• Access to state-of-the-art Kroll Ontrack cleanrooms, ensuring optimum conditions for all types of recoveries.

• An Ontrack® Verifile™ data recovery report provided by e-mail, detailing exactly which data files can be recovered.

When a standard file system for data storage becomes corrupted or damaged, the device cannot find the data and the information is deemed ‘lost.’ Even though it still exists on the memory card, the data is inaccessible. Kroll Ontrack’s data recovery experts warn that tampering with this could delete the information permanently.

For more information on the home user recovery service, please visit http://www.ontrackdatarecovery.co.uk/home-user-recovery/

Executive quote

“Since the explosion of digital cameras onto the consumer market, we have seen the number of recovery requests rise dramatically,” said Phil Bridge, managing director at Kroll Ontrack. “Often when people think data has been erased, it has in fact been corrupted or it is deemed inaccessible by the device. We recommend that consumers do not attempt to rectify the problem themselves, but instead send it to us. We have a 72 per cent higher rate of recovery when the device has not been previously worked on. Our dedicated home user recovery service now means that we can put users’ minds at ease.”

About the company

About Kroll Ontrack Data Recovery (www.ontrackdatarecovery.co.uk )
Through its Ontrack Data Recovery products and services, Kroll Ontrack is the largest, most experienced and technologically advanced provider of data recovery products and services worldwide. Using its hundreds of proprietary tools and techniques, Ontrack Data Recovery helps businesses and consumers recover lost or corrupted data from all types of operating systems and media and storage devices through its do-it-yourself, remote and in-lab capabilities.

About Kroll Ontrack Inc.
Kroll Ontrack provides technology-driven services and software to help legal, corporate and government entities as well as consumers recover, search, analyse, produce and present data efficiently and cost-effectively. In addition to its award-winning suite of software, Kroll Ontrack provides data recovery, advanced search, paper and electronic discovery, computer forensics, ESI consulting, and trial consulting and presentation services. Kroll Ontrack is a technology services division of Kroll Inc., the global risk consulting company. For more information about Kroll Ontrack and its offerings please visit: www.ontrackdatarecovery.co.uk www.engeniumsearch.com

Contact details

Account manager at LEWIS, the PR agency:
Tel: +44 (0) 161 601 7740
Fax: +44 (0) 161 601 7741
Email: alexc@lewispr.com
Website: www.lewispr.com

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Kroll Ontrack launches data safety net for home users

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