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Kroll Ontrack launches global Apple data recovery programme

August 06, 2009

Kroll Ontrack, provider of the world’s leading data recovery and data management services, is launching a global data recovery portal for Apple customers. Its technical expertise in Apple recovery is now provided via a unique, dedicated service to Apple’s Service Providers in various languages.

Apple Service Providers can easily register data recovery jobs in real time through a new, customised web portal, as well having immediate access to data recovery specialists and engineers. Once the data recovery job is registered via the portal, customers will receive automated updates directly from Kroll Ontrack.

Through its Ontrack® Data Recovery services, Kroll Ontrack offers fast, cost-effective data recovery solutions for Apple customers with Mac systems, servers, applications, files and operating systems, as well as iPod and iPhone devices.

Other benefits of the global data recovery portal include:

A comprehensive evaluation and detailed report, specifying which files can be recovered.
Real-time, 24/7 job tracking through access to Ontrack Online™.
Access to industry-leading engineers with extensive experience in recovering data from Apple products.

Kroll Ontrack has specifically dedicated research and development resources to making Apple-specific data recovery breakthroughs. It recently launched an enhanced suite of data recovery technology for both Mac OS X Mail and Microsoft® Entourage® e-mail, as well as data recovery capabilities for Apple Xsan® 2 clustered file system for Mac OS X.

Learn more about Apple recovery by Kroll Ontrack.

Executive quote

“Apple Service Providers and users can now more easily benefit from the 20 years of data recovery experience and dedicated Apple expertise Kroll Ontrack has to offer,” said Phil Bridge, managing director for Kroll Ontrack UK. “With the new global data recovery portal, customers who need data recovery have easier access to a much-needed service when data loss occurs.”

Customer quote

“We at Mymacdealer, as well as our client, were very impressed by the promptness and personal attention given by the Ontrack Data Recovery team,” said Eric Morris, technician at Mymacdealer, an Apple Service Provider and recent user of the customised web portal. “Kroll Ontrack simplified the data recovery process, we look forward to working with them more in the future.”

About the company

About Ontrack Data Recovery
Through its Ontrack® Data Recovery products and services, Kroll Ontrack is the largest, most experienced and technologically advanced provider of data recovery products and services worldwide. Using its hundreds of proprietary tools and techniques, Ontrack Data Recovery helps businesses and consumers recover lost or corrupted data from all types of operating systems and media and storage devices through its do-it-yourself, remote and in-lab capabilities. Kroll Ontrack offers a free initial consultation for customers experiencing a data loss.

About Kroll Ontrack Inc.
Kroll Ontrack provides technology-driven services and software to help legal, corporate and government entities as well as consumers recover, search, analyse, produce and present data efficiently and cost-effectively. In addition to its award-winning suite of software, Kroll Ontrack provides data recovery, advanced search, paper and electronic discovery, computer forensics, ESI consulting, and trial consulting and presentation services. Kroll Ontrack is a technology services division of Kroll Inc., the global risk consulting company.

Contact details

For further information and enquiries, please contact:
Alex Clough at LEWIS, the PR agency
Tel: +44 (0) 161 457 2050
Fax: +44 (0) 161 457 2051
Email: krollontrackuk@lewispr.com
Website: www.lewispr.com

Technorati tags: Kroll Ontrack | Apple | data recovery | data management |

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