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Samsung users given data recovery lifeline

~ Kroll Ontrack announces global data recovery partnership with Samsung ~

September 02, 2009

Kroll Ontrack, provider of the world’s leading data recovery and data management services, is launching an enhanced data recovery programme for Samsung Hard Disk Drive (HDD) customers.

Through its Ontrack® Data Recovery solutions, Kroll Ontrack is an approved global data recovery service provider for Samsung HDD products. It has created dedicated service access and support for Samsung customers with the development of a new online system. Samsung HDD customers in need of help can now directly connect to Ontrack Data Recovery experts easily and immediately.

Samsung HDD customers also now have access to:

- Affordable, low risk data recovery solutions without negating the Samsung HDD limited warranty
- Unique services and offers
- Professional support – before, during and after recovery
- A comprehensive evaluation and detailed file report, specifying which files can be recovered
- 24/7/365 access to the world’s most trusted data recovery expertise

Learn more about data recovery from Kroll Ontrack.

Executive quote

“Kroll Ontrack has a 20 plus year history of producing successful data recovery results for HDD products,” said Phil Bridge, managing director for Kroll Ontrack UK. “We are pleased to have the opportunity to extend our expertise and first class customer service directly to Samsung customers who have experienced a data loss situation.”

Customer quote

“Kroll Ontrack is a high quality, reliable and professional data recovery service provider with a long-standing reputation for leading technology solutions that can address any data loss situation effectively and with an unmatched degree of success,” said Billy (Booyeong) Jeong, HDD customer service manager for Samsung. “The company’s best-in-class, worldwide services give Samsung data storage media owners a place to turn when time and critical data availability is of the essence. The availability of this service ultimately helps us serve our customers better and faster."

About the company

About Ontrack Data Recovery
Through its Ontrack® Data Recovery products and services, Kroll Ontrack is the largest, most experienced and technologically advanced provider of data recovery products and services worldwide. Using its hundreds of proprietary tools and techniques, Ontrack Data Recovery helps businesses and consumers recover lost or corrupted data from all types of operating systems and media and storage devices through its do-it-yourself, remote and in-lab capabilities. Kroll Ontrack offers a free initial consultation for customers experiencing a data loss.

About Kroll Ontrack Inc.
Kroll Ontrack provides technology-driven services and software to help legal, corporate and government entities as well as consumers recover, search, analyse, produce and present data efficiently and cost-effectively. In addition to its award-winning suite of software, Kroll Ontrack provides data recovery, advanced search, paper and electronic discovery, computer forensics, ESI consulting, and trial consulting and presentation services. Kroll Ontrack is a technology services division of Kroll Inc., the global risk consulting company.

Contact details

For further information and enquiries, please contact:
Alex Clough at LEWIS, the PR agency
Tel: +44 (0) 161 457 2050 Fax: +44 (0) 161 457 2051
Email: krollontrackuk@lewispr.com
Website: www.lewispr.com

Technorati tags: Kroll Ontrack | Samsung | HDD | data recovery |

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