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SDL is selected by Renault to manage its localisation processes

March 26, 2008

Maidenhead, UK – 26th March 2008. SDL, the leading provider of Global Information Management (GIM) solutions, today announced that SDL technologies have been selected by Renault.

With a strategic initiative to enhance customer satisfaction as part of its growth plan, Renault focused on providing high-quality multilingual technical services documentation to its service departments. SDL was selected as the preferred vendor, based on their proven ability to improve content quality, reduce cost, and shorten the time needed to deliver multilingual service manuals to worldwide Renault service centres.

The main challenge of this agreement is to translate large volumes of complex technical documentation into multiple languages. Moreover, Renault wanted to manage the extended localisation supply chain to ensure quality throughout, while driving down localisation costs and process time. The SDL solution will deliver two technologies to help achieve the goal: the SDL Translation Management System™ technology will manage the processes and tasks associated with translating local language content, and its seamless integration with the SDL Knowledge-based Translation System™ will deliver sophisticated automated translation software with the skills of human translators to ensure publishable quality.

“We selected a Global Information Management solution from SDL to help us in our global quality approach," explained Peyman Kargar, Vice President, engineering, repair and warranty within Renault Service, sales and marketing quality division. "The SDL solution was the most convenient one which demonstrated the ability to support our enterprise-wide deployment, and to scale up according to our global growth.”

“We are thrilled to be helping Renault achieve its ambitious global expansion plans," commented Mark Lancaster, CEO and Chairman of SDL. "Renault has identified the importance language plays in supporting a global business. Our Global Information Management strategy helps global companies interact more efficiently with their customers, and in their own language. This is a critical aspect of a successful international enterprise.”

For more information on how SDL is helping automotive companies address their Global Information Management challenges and the applications being deployed by Renault visit www.sdl.com/renault

Executive quote

“We are thrilled to be helping Renault achieve its ambitious global expansion plans," commented Mark Lancaster, CEO and Chairman of SDL. "Renault has identified the importance language plays in supporting a global business. Our Global Information Management strategy helps global companies interact more efficiently with their customers, and in their own language. This is a critical aspect of a successful international enterprise.”

Customer quote

“We selected a Global Information Management solution from SDL to help us in our global quality approach," explained Peyman Kargar, Vice President, engineering, repair and warranty within Renault Service, sales and marketing quality division. "The SDL solution was the most convenient one which demonstrated the ability to support our enterprise-wide deployment, and to scale up according to our global growth.”

About the company

About RENAULT
Renault Corporate
The Renault Group achieved global net revenues of €41,528 million in 2006. Renault designs, manufactures and sells personal and utility cars throughout the world. The Renault Group is present in 118 countries and sells vehicles under 3 brand names: Renault, Dacia and Samsung. The Renault Group employs 129,000 people in the world.

About SDL
SDL is the leader in Global Information Management (GIM) solutions that empower organisations to accelerate the delivery of high-quality multilingual content to global markets. Its enterprise software and services integrate with existing business systems to manage the delivery of global information from authoring to publication and throughout the distributed translation supply chain.

Global industry leaders rely on SDL to provide enterprise software or hosted services for their GIM processes, including ABN-Amro, Best Western, Bosch, Canon, Chrysler, CNH, Hewlett-Packard, Microsoft, Philips, SAP, Sony, SUN Microsystems and Virgin Atlantic.

SDL has implemented more than 480 enterprise GIM solutions, has deployed over 150,000 software licenses across the GIM ecosystem and provides access to on-demand translation portals for 10 million customers per month. Over 1,000 service professionals deliver consulting, implementation and language services through its global infrastructure of more than 50 offices in 30 countries. For more information, visit www.sdl.com
All trademarks are the property of their respective owners.

Contact details

For more information on SDL, please contact:
Paul Hampton at SDL
Tel: +44 (0)1628 416331
Email: phampton@sdl.com

Kelly Desinioti or Lisa Gillingham at LEWIS
Tel: +44 (0) 20 7802 2626
Fax: +44 (0) 20 7802 2627
Email: sdluk@lewispr.com
Website: www.lewispr.com

Technorati tags: SDL | Renault | localisation |

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