Main News Desk

2008: year of missed government objectives?

~ two thirds of civil servants report ‘meeting targets’ as biggest pain-point for 2008 ~

June 03, 2008

Two thirds of civil servants believe they will fail to meet government-set objectives this year, according to research from SPSS, the worldwide leader of Predictive Analytics software. Furthermore, 40 per cent claim they lack the appropriate skills and resources needed in order for their organisation to succeed.

The respondents were civil servants from across the UK attending the Civil Service Live event held in Westminster on April 1-3. SPSS presented on how public sector bodies are deploying Predictive Analytics technology to analyse citizen data to improve operational processes and detect fraud and risk. The technology will also improve data collection processes for better citizen feedback and satisfaction.

“It’s no secret that government bodies are under more scrutiny now than ever before, in light of the recent series of high-profile mistakes,” said Colin Shearer, senior vice president of market strategy at SPSS. “At the moment, it’s essential to regain the public’s trust, so operational efficiency should be top priority.”

According to SPSS, organisations must make better use of citizen data by deploying tools such as Predictive Analytics to help allocate resources more efficiently, which will in turn help in meeting set targets.

“By making proper use of data that already exists within the public sector, departments should be able to reassess their resource allocation to help to hit those targets,” Shearer added. “It’s a case of tapping into this insight effectively, so that public money gets deployed in the areas it should be.”

Executive quote

“It’s no secret that government bodies are under more scrutiny now than ever before, in light of the recent series of high-profile mistakes,” said Colin Shearer, senior vice president of market strategy at SPSS. “At the moment, it’s essential to regain the public’s trust, so operational efficiency should be top priority.”

“By making proper use of data that already exists within the public sector, departments should be able to reassess their resource allocation to help to hit those targets,” Shearer added. “It’s a case of tapping into this insight effectively, so that public money gets deployed in the areas it should be.”

About the company

SPSS Inc. (Nasdaq: SPSS - News) is a leading global provider of predictive analytics software and solutions. The company’s predictive analytics technology improves business processes by giving organizations forward visibility for decisions made every day. By incorporating predictive analytics into their daily operations, organizations become Predictive Enterprises—able to direct and automate decisions to meet business goals and achieve a measurable competitive advantage. More than 250,000 public sector, academic, and commercial customers rely on SPSS technology to help increase revenue, reduce costs, and detect and prevent fraud. Founded in 1968, SPSS is headquartered in Chicago, Illinois. For more information, please visit www.spss.com

Contact details

Emma Bennett
SPSS
Tel: +44 (0) 1483 719 200 Fax: +44 (0) 1483 719 290
Email: ebennett@spss.com
Website: www.spss.com

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Anna Moseley at LEWIS
Tel: +44 (0) 20 7802 2626 Fax: +44 (0) 20 7802 2627
Email: annam@lewispr.com
Website: www.lewispr.com

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2008: year of missed government objectives?

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