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Socket Mobile opens European Service Center in Regensburg

~ fast customer support facility enhances SocketCare Service Program delivering an added value to customers in Europe ~

January 29, 2008

Socket Communications, Inc., dba Socket Mobile, Inc. has announced the opening of its first regional Service Center for Europe based in Regensburg, Germany. The innovative provider of mobile productivity solutions now offers product support services within the center as part of the Premium coverage level of the SocketCare Service Program.

The SocketCare Service Program enables customers in Europe to select from a one-year or three-year coverage option featuring fast product repair or replacement and return as well as technical support for the SoMo 650 handheld computer, the Cordless Hand Scanner Series 7 and the Cordless Ring Scanner Series 9. The Service Center also offers support in German and English, and can be reached online, as well as by phone for premium members.

“In conjunction with the launch of the SocketCare program, we opened our first European Service Center to offer our customers quick and reliable support in their own time zone, making it easier for them to do business with us,” said Bob Zink, senior vice president of worldwide sales and marketing at Socket Mobile. “We are committed to providing high quality products backed by outstanding service.”

Executive quote

“In conjunction with the launch of the SocketCare program, we opened our first European Service Center to offer our customers quick and reliable support in their own time zone, making it easier for them to do business with us,” said Bob Zink, senior vice president of worldwide sales and marketing at Socket Mobile. “We are committed to providing high quality products backed by outstanding service.”

About the company

About Socket Mobile

Socket Mobile makes mobility computing and productivity work. The company is a one-stop supplier of mobile computing hardware systems, offering a handheld mobile computer specifically designed for business mobility use and an extensive portfolio of essential mobile data collection and networking peripherals that enable mobile automation and productivity increases for small to medium deployments. The company also offers OEM partner solutions and software development programs. Socket is headquartered in Newark, Calif. and can be reached at 510-933-3000 or www.socketmobile.com.

Contact details

Socket Mobile Contact:
Carol Montalvo
Sr. Marketing Communications Mgr.
510/933-3051 020 7802 2626
carol@socketmobile.com

Editorial Contacts:
Tulna Shah
LEWIS PR
tulnas@lewispr.com

Supporting materials

Located in Germany, the address for the new service center is:

Socket Mobile Service Center
Borsigstrasse 7-9
93092 Regensburg-Barbing
Germany

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