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Thales expands mobile portfolio as BGAN goes live

Thales BGAN satellite broadband service and support launches

August 06, 2007

Thales UK’s Broadband Global Area Network (BGAN) back-end support system has recently achieved an important milestone in its move into ground-based satellite communications.

The network and customer support capability, which launched on schedule, will enable Thales’ partners and end users to access a dedicated helpdesk and technical resource. Thales will be focusing on providing first-class solutions and support to a global market.

BGAN uses portable, lightweight antennas and Inmarsat’s satellite network. There is no need for specialist technical knowledge – all that’s required is a laptop PC, a BGAN satellite terminal and a telephone handset or headset. Connection is provided at speeds of up to 492kbps and supports simultaneous voice calls and text messaging.

Thales UK’s BGAN capability includes customer support, technical support, sales, marketing and business development staff run from the UK. It is already working with service providers to address reliable mobile voice and data services for customers in export markets, says Richard Deakin, Managing Director of Thales’s aerospace business in the UK.

“The completion of our BGAN support infrastructure is a landmark for us, and one that officially cements a proposition that is quickly gaining traction in all markets that need secure, portable voice and Internet access,” says Deakin. “BGAN is going to be a critical part of the future, and the launch of our network means service providers now have the option to take advantage of Thales’ expertise in technology and communications.”

Executive quote

Thales UK’s BGAN capability includes customer support, technical support, sales, marketing and business development staff run from the UK. It is already working with service providers to address reliable mobile voice and data services for customers in export markets, says Richard Deakin, Managing Director of Thales’s aerospace business in the UK.

“The completion of our BGAN support infrastructure is a landmark for us, and one that officially cements a proposition that is quickly gaining traction in all markets that need secure, portable voice and Internet access,” says Deakin. “BGAN is going to be a critical part of the future, and the launch of our network means service providers now have the option to take advantage of Thales’ expertise in technology and communications.”

About the company

Thales is a leading international electronics and systems group, addressing defence, aerospace and security markets worldwide. Thales’ leading-edge technology is supported by 22,000 R&D engineers who offer a capability unmatched in Europe to develop and deploy field-proven mission-critical information systems. To this end, the group’s civil and military businesses develop in parallel and share a common base of technologies to serve a single objective: the security of people, property and nations.

The group builds its growth on its unique multi-domestic strategy based on trusted partnerships with national customers and market players, while leveraging its global expertise to support local technology and industrial development. Thales employs 68,000 people in 50 countries with forecast 2007 revenues in excess of € 12 billion.

Thales UK employs 9,000 staff, based at more than 50 locations in the UK. In 2006 Thales UK's revenues were over £1 bn. At a Group level, Thales employs 70,000 people worldwide in 50 countries and generated revenues of £7 bn in 2006, with a record order book of over £14 billion.

Contact details

Marcel Kay at LEWIS
Tel: +44 (0) 20 7802 2626 Fax: +44 (0) 20 7802 2627
Email: marcelk@lewispr.com
Website: www.lewispr.com

For further information contact:
Karen Thomas, Thales UK
Tel. 01293 644772
Mob. 07968 570642
karen.thomas@uk.thalesgroup.com

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Thales expands mobile portfolio as BGAN goes live

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About the company

Contact details