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Salesforce.com is first major SaaS vendor to achieve ISO 27001 Certification

~ internationally recognised standard for information security governance demonstrates salesforce.com’s ongoing commitment to the security of its 41,000 global customers ~

May 07, 2008

Salesforce.com [NYSE: CRM], the market and technology leader in Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS), today announced that it is the first publicly traded SaaS vendor to receive the prestigious ISO/IEC 27001:2005 Security Certification (ISO 27001).

ISO 27001 is the internationally recognised standard for certifying that a provider's Information Security Management System (ISMS) protects its information and that of its customers.

As the only internationally accepted security standard, ISO 27001 demonstrates and ensures security best practices and a managed approach to business information protection including risk, governance and compliance. Large industry, financial, and governmental customers in Europe and Asia often require their IT vendors, suppliers, and partners to be ISO 27001 certified.

Salesforce.com's ISO 27001 certification helps affirm that salesforce.com provides a consistent, reliable and secure operating environment to support its 41,000 customers and 1.1 million subscribers worldwide. Salesforce.com’s existing three data centres and major offices worldwide were certified by BSI International.

In addition, salesforce.com has undergone SAS 70 (Statement on Auditing Standards No. 70) Type II examinations and SYSTRUST audits semi-annually since 2004.

Executive quote

“This certification is a massive competitive differentiator for us as the only major SaaS vendor to achieve it,” said Parker Harris, EVP Technology, salesforce.com. “Our customers, particularly in Europe and Asia, have been asking for this and we’re proud to provide them with this assurance that our commitment to their security is reflected in our policies and practices.”

About the company

Salesforce.com is the market and technology leader in Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS). The company's portfolio of SaaS applications, including its award-winning CRM, available at http://www.salesforce.com/uk/products/ has revolutionised the ways that customers manage and share business information over the Internet. The company’s Force.com PaaS enables customers, developers and partners to build powerful on-demand applications that deliver the benefits of multi-tenancy across the enterprise. Applications built on the Force.com platform, available at http://www.force.com/uk/, can be easily shared, exchanged and installed with a few simple clicks via salesforce.com's AppExchange marketplace available at http://www.salesforce.com/appexchange/.

As of January 31, 2008, salesforce.com manages customer information for approximately 41,100 customers including ABN AMRO, Dow Jones Newswires, Japan Post, Kaiser Permanente, KONE, Sprint Nextel, and SunTrust Banks. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM”. For more information please visit http://www.salesforce.com/uk/

Contact details

For more information, please contact Alex Yenni or Shenel Otkay at LEWIS, the PR agency, at:
Tel: +44 (0) 20 7802 2626 Fax: +44 (0) 20 7802 2627
Email: alexy@lewispr.com, shenelo@lewispr.com Web:http://www.lewispr.com

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Salesforce.com is first major SaaS vendor to achieve ISO 27001 Certification

Executive quote

About the company

Contact details