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3i Infotech Enables Online Quotation for GroupLink‘s Brokers

PREMIA™ Collaborator enables online quotation and proposal for effective sales process

EDISON, N.J. - September 25, 2007

3i Infotech, a global provider of IT solutions and services, today announced that by implementing myGroupLink, a customized, private label version of PREMIA™ Collaborator – its Web based portal at GroupLink Inc (GLI), it has streamlined the whole quotation/proposal workflow to provide on-the-go access for the company’s brokers. A member of Independence Holding Company (IHC) family of companies, GroupLink is a Third Party Administrator (TPA) and a Managing General Underwriter (MGU), specializing in dental benefits and writing business nationwide.

GroupLink has offered a range of affordable dental and vision insurance plans since 1983 and needed an easier, more efficient way to service its user groups. Quotations were being handled manually, which greatly delayed information exchange. 3i Infotech’s PREMIA™ Collaborator streamlined the quotation process, from start to finish, and made information readily and securely available to GroupLink’s employers and brokers.

With PREMIA‘s robust and scaleable functionality, GroupLink would be able to improve its customer engagement.

Executive quote

“We are pleased to be instrumental in GroupLink’s success and helping them serve their end customers effectively using our PREMIA Collaborator,” said Vivek Sethia, President – 3i Infotech Insurance Solutions. “3i Infotech’s global presence, domain expertise and understanding of the Insurance business makes PREMIA, a best of class choice for insurance companies that need an affordable solution to build effective customer engagement,” added Sethia.

Customer quote

“I always believed that a price sensitive competitive business such as Dental needs technology outreach for effective operations and customer management,” said Roger Brackett, Vice President, Operations for GroupLink. “When I see so many of our brokers doing online quotations and proposals through myGroupLink, I can sense the positive vibes promising our growth prospects,” Brackett continued.

Rainie dey D'Arcangelo from Voluntary Benefits Consulting, a General Agent affiliated to GroupLink Inc. commented, “With myGroupLink, I can issue a quote in seconds, obtain my commission statements and more importantly turn around requests quickly. Speed is the essence of business and in my opinion GroupLink has hit the right note with its implementation of myGroupLink.”

About the company

3i Infotech (www.3i-infotech.com) provides information technology solutions through its range of solutions for insurance, banking, finance, e-governance, retail & distribution and manufacturing. It is one of India's top 4 software product companies. The company is SEI CMMI Level 5-compliant for it’s Software Services and the company is ISO 9001:2000 certified for its Infrastructure and Business Process Outsourcing Services.

Using its domain knowledge and through continuous investment in technologies, 3i Infotech Limited helps corporations in their businesses through its expertise in enterprise-class software solutions, software services, information security consulting, system integration services, IT infrastructure and disaster recovery solutions. 3i Infotech serves customers in 50 countries and has a presence across 5 continents.

Source: Dataquest Special Issue (July 15, 2007)


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