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Apptis, Inc., a leading IT services, communications and solutions provider to the federal marketplace, announced today that the Federal Deposit Insurance Corporation (FDIC) has selected Apptis to provide ongoing services for its central call center operations.

The FDIC call center handles approximately 20,000 calls each month. It plays a role in providing information or referring calls from around the nation on a wide range of financial and banking related topics.

Under the terms of the agreement, Apptis will implement and support the FDIC Central Call Center mission and deploy personnel and services for nation-wide support. As part of doing so, Apptis is required to provide a business continuity and disaster recovery solution to ensure uninterrupted service levels within FDIC’s infrastructure.

Executive quote

“We are honored to have been selected to the FDIC to play a key role in helping it provide timely and accurate information to consumers,” said Bert Notini, Chairman and CEO of Apptis. “We look forward to bringing our award-winning skills in call center management and solutions to the FDIC and being a partner to meeting its customers’ needs.”

About the company

For more than two decades, Apptis has been providing IT services and solutions to the Federal Government. Applying leading technologies to diverse needs, Apptis delivers inspiring solutions that are agile, trusted and business-aligned for optimized performance. The company's robust enterprise-wide capabilities include Software & System Engineering, Enterprise Management, Network Engineering, Information Assurance and Program Management. The company values trust, respect and integrity with a steadfast customer focus, a passion to win and a belief in ourselves. Apptis is privately held with headquarters in Chantilly, VA. For more information, visit www.apptis.com.

Contact details

Megan Grenter

LEWIS PR

202-349-3775

apptis@lewispr.com

Technorati tags: Apptis | FDIC | Call Center | IT Services |

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Apptis Selected by Federal Deposit Insurance Corporation (FDIC) to Support Central Call Center Operations

Executive quote

About the company

Contact details