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Thunderhead News Desk

Thunderhead, the leading innovator in document automation and multi-channel customer communications solutions, and DocuConsulting, a premier professional services firm specializing in DocuMaker and DocuMerge technologies, announced today a new partnership designed to help insurers and other clients modernize their systems to support the creation and delivery of personalized customer communications.

The new partnership is initially focused on helping companies who use the Oracle DocuMerge product to make a smooth and rapid transition to an alternate customer communications solution before extended product support ends in April of 2010, as announced by Oracle. Unlike DocuMerge, which is based on outdated and proprietary technology, the Thunderhead NOW platform is 100% based on open standards, such as W3C and ACORD, with a Java Enterprise architecture that enables maximum flexibility and easy integration with other core systems.

In addition, Thunderhead empowers business users to create and maintain forms and other customer communications, which liberates valuable IT resources and enables faster time to market. Thunderhead’s award-winning multi-channel approach also means that clients can dramatically reduce print and postage costs by easily delivering communications to customers through electronic channels, such as email, fax, Web, SMS, RSS or voice.

The DocuConsulting team offers more than 20 years of experience delivering proven policy issuance, correspondence and content management solutions to some of the largest carriers in both the life and property and casualty insurance markets. The team includes several executives and technical architects formerly with Image Sciences, Docucorp and Skywire Software, who offer expertise in DocuMaker, PPS, iPPs/iDocuMaker, DocuManage and DocuMerge. Additionally, DocuConsulting brings innovative methodologies to the partnership to help companies simplify their transition to a new platform.

More information about how Thunderhead NOW compares with Oracle DocuMerge can be found at http://www.move2now.com.

 

Executive quote

“We are delighted to be able to work with a partner like DocuConsulting, which offers such a wealth of domain and technology expertise and which shares our commitment to helping the insurance industry become more efficient to compete in this economy,” said Glen Manchester, CEO of Thunderhead. “Working together, we will be able to quickly move joint customers from their current outdated systems to our modern technology, enabling them to streamline their operations, reduce current dependencies on IT resources, cut costs and better engage with their customers.”

Customer quote

“Insurance companies using DocuMerge today are facing a large and imminent problem with an application that is at the core of their business. The DocuConsulting-Thunderhead alliance provides an ideal migration path to a modern solution while greatly reducing their cost and risk of deployment,” said Richard Lee, Managing Partner for DocuConsulting. “We can also help them move beyond the limitations of their previous solution to embrace the benefits of open standards.”

About the company

About DocuConsulting

DocuConsulting is a premier professional services firm that specializes in document publishing for the insurance industry. DocuConsulting was founded by former Docucorp executives that saw a need to offer alternative professional services choices to fulfill the needs of the Insurance publishing space. Collectively, the executive DocuConsulting team has over 75 years of experience in the Insurance publishing domain, and has worked in close liaison with some of the largest P&C and Life Insurers in the world. This team, leveraging the talent of many former Docucorp and Skywire Software experts, is positioned to offer world-class consulting services to the Insurance market at very attractive prices.

Whether it be policy issuance, claims, correspondence or content management, DocuConsulting focuses on providing the world-class solutions with the most experienced and talented consultants in the industry. DocuConsulting is headquartered in Atlanta, Georgia. For more information, visit www.docuconsulting.com.

About Thunderhead

Thunderhead is the leading provider of enterprise solutions for the production of highly personalized, multi-channel communications. Thunderhead’s innovative platform, Thunderhead NOW, empowers business users to own the end-to-end process of creating and maintaining customer communications and delivers significant efficiencies and cost savings. Thunderhead NOW also enhances customer engagement, improving customer satisfaction, loyalty and revenue outcomes.

Due to its unique combination of business user control, open standards-based architecture and broad enterprise capabilities, Thunderhead has quickly established itself as a clear market leader and is one of the fastest-growing software companies in the world. The company counts many of the world’s leading private and public sector organizations as customers, including Bank of America, Allianz, Unitrin, RBS Insurance, Prudential, and the Australian Department of Immigration and Citizenship. Thunderhead services its global customer base from offices located in North America, Europe and Asia Pacific.

For further information please visit http://www.thunderhead.com.

Contact details

LEWIS PR

Katie Eakins / Brittney Wolff

619-677-2700

thunderhead@lewispr.com

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Technorati tags: Thunderhead | DocuConsulting | Oracle | automation | property and casualty | customer communications |

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