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Dashboards in Vertical Markets: Lessons Every Industry Should Heed

iDashboards Declares Dashboards Benefits Transcend Vertical Market Boundaries

Troy, MI - September 10, 2007

iDashboards (www.iDashboards.com), the leader in Business Intelligence dashboard software, today announced that business intelligence (BI) dashboards are delivering real business value for vertical markets. BI dashboards are delivering quantifiable results to business’s bottom line across multiple industries, but many verticals markets have yet to heed the call for dashboard technology.

BI dashboard technology has often been viewed as a financial tool, but vertical markets such as healthcare and credit unions are among some of the early adopters to tap into the benefits of dashboards. Specifically, the healthcare industry has realized multiple clinical and operational benefits to utilizing dashboard technology. For example, healthcare organizations can leverage dashboards as a tool to improve management, monitor feedback from patients, help perform peer evaluations and improve collections from payers. Credit unions have adopted dashboards to improve operational efficiency and customer service by tracking call center efficiency and customer satisfaction, loan and mortgage metrics, and monitor service level agreements (SLAs) objectives.

Despite recent hype, dashboards are not a passing fad and vertical industries such as retail, manufacturing, telco, insurance and others need to wake up and embrace BI dashboards and adopt the technology platform as a means to drive improvements and cost efficiencies. BI dashboards are quickly delivering on their promise of providing accurate information in a timely and easy to use manner. The end result is that dashboards are helping companies in every industry make better decisions.

"The interest in BI dashboards is widespread across many vertical markets and different sized companies, though some have not been as quick to adopt," said Shadan Malik, CEO and founder of iDashboards. "This breadth of vertical market opportunity indicates that dashboards are a very agnostic technology. Regardless of a company's specific metrics, backend systems, or even its size, dashboards can solve many needs at many different levels."

According to iDashboards, there’s a strong trend towards using dashboards for information visibility, transparency and accountability. More verticals need to recognize the benefits of dashboards and their ability to cater to a wide variety of functions and vertical industries.

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About the company

About iDashboards
Through its award-winning engineering and patented software, iDashboards helps companies leverage information assets through visually rich, real-time and personalized business intelligence dashboards to analyze, track, and drill-down through a wealth of information. Global enterprises such as Lockheed Martin, Navy Federal Credit Union, Unisys, ADP, and Georgia Pacific are making quicker, well-informed business decisions with the help of iDashboards. The company is privately held and headquartered in Troy, Michigan. To find out more about iDashboards’ solutions, please call (248) 952-0840 or visit www.idashboards.com.

Contact details

Vanessa Apicerno
LEWIS PR
617.226.8840
idashboards@lewispr.com


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